What you will need to be successful at CardWorks:ĬardWorks employee success is measured in excellent communication skills, strong customer experience focus, and always putting the customer first.
While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer. You will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. What will you do as a Call Center Engagement Associate for CardWorks? We allow these values to guide the way we conduct ourselves and our business. These include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. Our Critical Values make our work environment highly desirable.
We value our employees and provide generous benefits to include: Company subsidized medical, dental, and vision insurance Company paid time off 401K retirement plans Life Insurance Internal growth & advancement Short Term Disability Our Critical Values make our work environment highly desirable. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you! Why CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. Schedules typically require 1 weekend day, and shifts are typically 8 hours. 1-year minimum of customer service or call center/collections experience preferred. CardWorks is a family oriented company that strives for excellence. Collections Specialists with CardWorks strive for excellence by engaging and solving problems, as well as providing analytical skills on a daily basis.
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